Order Processing Times

Most orders take about 1-3 business days to process, unless otherwise stated on the product listing (please see "Ships by" date under the "Buy it Now" button).

Need Your Package Quickly?

Please upgrade your shipping method to best ensure your package arrives in time. For USA customers, if you need your item(s) quickly, please upgrade your shipping method to USPS Priority Mail or UPS at checkout to ensure your package arrives in a timely manner. For International customers, please upgrade your shipping method to UPS at checkout.

Please note that upgrading your shipping method will only impact transit time once shipped. Items will still require full processing time. Most orders take about 1-3 business days to process, unless otherwise stated on the product listing (please see "Ships by" date under the "Buy it Now" button). If you need your item(s) by a specific date, please contact me and I will try my best to expedite the fulfillment of your order.

Regarding Shipping Delays

** IMPORTANT: PLEASE READ ** Mail delivery via USPS (United States Postal Service) and UPS (United Parcel Service) may be delayed due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic (higher volume of mail and fewer workers due to social distancing regulations).

Additionally, irregularly-shaped packages such as circular mailing tubes (shipped via Standard Shipping) need to be scanned manually by hand instead of automatically machine-scanned. As a result, some packages may take longer to be processed at this time.

Estimated Delivery Times (after order is processed)

Please note that these delivery times are an estimate only and once your package is submitted to the shipping carrier, WindowShopGal cannot prevent any delays or lost shipments caused by the USPS (United States Postal Service) or UPS (United Parcel Service).

International Shipping

International Standard Shipping (USPS First Class International) on average takes about 10-20 business days to arrive (and on rare occasions up to 4-6 weeks), as some packages may be delayed due to customs processing.

Duties & Taxes for International Buyers

Import duties and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. WindowShopGal is not responsible for these charges if they are applied and are your responsibility as the customer.

Please check with your country's customs office to determine what your additional costs will be prior to buying. Here is a helpful website to determine any applicable fees: https://www.simplyduty.com/import-calculator/.

Where's My Package?

Please check the tracking information provided in your shipping confirmation e-mail. If you are located in the USA and it has been over 10 business days since there was any update on your tracking information, or if you are overseas and it has been over 20 business days since there was any update on your tracking information, please contact WindowShopGal with your name and order number for further assistance. Thank you for your patience!

Damaged or Lost Packages

In the event that your order arrives damaged in any way, please contact WindowShopGal as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.